price and 5 days ok. they do not have any additional info other than DHL tracking info. customer care repeatedly will tell same thing if you ask. DHL dropping off at apartments is a problem. DHL does not have any control over shipment service center. we have to send an email and wait for them or wait for next day arrival which we do not know when he is going to arrive at home. if you need a package you have to sit at your front door for all day to drive an hour to their warehouse to pick it up personally.